Saturday, June 26, 2004

"Fireworks in Cheshire"

Yesterday was probably the biggest office fireworks display I have ever seen. You see, we have a couple of self-proclaimed "prima donnas" (L&M) in the office. You know the ones, too busy with their work to answer phones and do "customer service" jobs. They do all the work and everyone else sits on their asses all day doing nothing.

The prima donnas were doing some major bitching this week about the temp that was hired to answer the phones. First let me say the temp did a great job this week. She was quick to answer the phones, wrote pick-up slips and routed calls to the proper people. Exactly what she was suppose to be doing! The two prima donnas decided the temp HAD to sit at the front desk so she could tell WHO was on the phone and not send any customer service calls to them. They had too much work to do, to handle customer service calls. Besides "it's not their job". Having the temp at the front desk meant the person that sits there, would need to move the contents of her desk and the computer. This argument lasted for two hours until they called in the OPS Manager to settle it. He saw no reason for anyone change desks and told them so. Well that response didn't go over too well! For the remainder of the afternoon, we got to hear the bitching and repeated "It's not my job" being chanted. Not to mention the "I'm too busy to answer phones right now."

One of the prima donnas (L) has been doing the daily bank deposits, simply because I hated climbing the 3 flights of stairs to the parking lot. She volunteered, so I said "ok". It seems to take anywhere from 60-90 minutes daily to do this errand. Having never done the run, I had no idea how long it should actually take but I suspected it should be under an hour. So, to free up some of her time, yesterday I decided to start doing the deposits. Let's see, I went to the bank, stopped at the store for paper plates (pizza party for lunch yesterday) AND went to the post office. Somehow, I wasn't surprised when I returned in 50 minutes and to a VERY cold office.

L was PISSED and stormed out of the office. She could no longer screw around for 90 minutes everyday then take her 30 minute lunch break. She returned about 3:00 and wanted to know WHY I decided to change "policy" and do the deposit. So I told her why. That's when the "oh isn't that so precious I do the deposit in the snow and rain and shitty weather but now it's nice outside, you'll do the deposits." I was biting my tongue and told her if she had a problem with the way I do my job, then to speak to my boss. At that point she started to insinuate I was receiving preferential treatment from the boss. Screaming how I didn't know the first thing about the trucking industry (I agreed with her on that point) and I NEVER answer the phones. At that point I lost it -- and a line of 4-letter words came out of my mouth and a hush fell over the office AND dispatch. I looked at the clock, it was 3:20 and I announced "I'm going home, I've had enough for this week."

L stormed out of the office and headed towards the parking lot. I finished what I had been working on and started to lock up my desk. I wanted to give her plenty of time to LEAVE the parking lot since she strikes me the type to get physical when no one is around. While I was clearing off my desk she returned and was packing up her belongings when I left. Will she show up for work on Monday? I doubt it. Will she quit? Probably. Would I apologize for what I said? NO WAY, it was time someone said it to her.

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